CEA/CES Dragons Dashboard

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📊 Performance & Rankings

CEA Leaderboard

Real-time dragon rankings based on retain rate, smart routing recommendations

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Top 4 Deep Dive

Taylor, Nicole, Ron, Robert — detailed performance breakdown

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Individual consultant trend charts over time

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💰 Commissions & Bonuses

CEA/CES Commissions

Real-time commission tracker — see what you've earned this month

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Commission Detail

Every retain, every payment — who got paid what & when

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Quarterly and annual bonus tracking

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📞 Quality & Training

Intake QA Manager

Call quality scores, consultation tracking, coaching notes

CES metrics with territory and case type adjustments